Legacy Flooring Contractors
Resources
Your Flooring Questions—Answered Simply
Flooring decisions often come with a few uncertainties. That’s why we’ve compiled our most common customer questions—along with honest, easy-to-understand answers from our team here. Select what you're interested in finding out more about or call our team for support 913-780-6060.
With a variety of vendors and products care and maintenance can vary between lines, please see the links below for the corresponding care and maintenance instructions.
General Questions
Since we have limited space we do not keep stock of material.
If the material is in stock at the local KC warehouse: 3-4 buisness days. If the material is in stock in the US: 7-10 buisness days. If it is a special order: range varies.
Yes, there is a 3% convenience fee. However we also accept check or cash.
We ask that you move any lower hanging clothes in closets, unplug/disconnect and move any electronics (including but not limited to computers, tvs, lamps, etc). Clear off bookcases, tops of dressers and tables, and remove anything with sentimental value. If
We will not move electronics, pool tables, pianos, waterbeds, sleep number beds, or bunk beds.
We accept credit cards, check, or cash.
Yes, we use industry-standard encryption to protect your data.
Hardwood Questions
With a wide variety of products here please see the corresponding care instructions below
Yes, we ship worldwide. Shipping costs vary depending on location.
Once your order ships, you will receive an email with a tracking link.
Yes, you can change your order within 24 hours by contacting our support team.
We offer special pricing for bulk orders. Please contact sales for details.
We accept credit cards, PayPal, and bank transfers.
Yes, we use industry-standard encryption to protect your data.
Carpet Questions
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An all loop carpet is the most durable for high traffic areas.
Yes you can. We have a wide range of options.
Carpet pad has multiple benefits. It improves the longevity of the carpet. Moisture barrier pad eliminates the reappearing stain with spills happen.
We offer special pricing for bulk orders. Please contact sales for details.
We accept credit cards, PayPal, and bank transfers.
Yes, we use industry-standard encryption to protect your data.
LVP Questions
We offer a 30-day return policy for unused items in their original packaging.
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With a variety of vendors and products care and maintenance can vary between lines, please see the links below for the cooresponding care and maintenace instructions.
- LVP
- Adleta
- All Surfaces
- Dal Tile
- Key Distributions
- Mohawk
- Portercraft
- Shaw
- Stanton
- Tingle
- Virginia Tile
Laminate Questions
We offer a 30-day return policy for unused items in their original packaging.
Yes, we ship worldwide. Shipping costs vary depending on location.
Once your order ships, you will receive an email with a tracking link.
Yes, you can change your order within 24 hours by contacting our support team.
We offer special pricing for bulk orders. Please contact sales for details.
We accept credit cards, PayPal, and bank transfers.
Yes, we use industry-standard encryption to protect your data.
- LVP
- Adleta
- All Surfaces
- Dal Tile
- Key Distributions
- Mohawk
- Portercraft
- Shaw
- Stanton
- Tingle
- Virginia Tile
Tile Questions
We offer a 30-day return policy for unused items in their original packaging.
Yes, we ship worldwide. Shipping costs vary depending on location.
Once your order ships, you will receive an email with a tracking link.
Yes, you can change your order within 24 hours by contacting our support team.
We offer special pricing for bulk orders. Please contact sales for details.
We accept credit cards, PayPal, and bank transfers.
Yes, we use industry-standard encryption to protect your data.
- Tile
- Ann Sacks
- ASMI
- CST
- Emser
- Daltile
- Jaeckle Distribution
- Key Distribution
- M&S Tile
- MSI
- Soci
- Virginia Tile
Questions
We offer a 30-day return policy for unused items in their original packaging.
Yes, we ship worldwide. Shipping costs vary depending on location.
Once your order ships, you will receive an email with a tracking link.
Yes, you can change your order within 24 hours by contacting our support team.
We offer special pricing for bulk orders. Please contact sales for details.
We accept credit cards, PayPal, and bank transfers.
Yes, we use industry-standard encryption to protect your data.